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Training and Quality Assurance

The DGS BOP Training Team provides Instructor-Led Training and Web-Based Courses.  We are working towards transitioning our IL Training to a Virtual Training Format to accommodate current restrictions due to COVID-19.  Agencies should check the Training Team website for the current Training Schedule. 

If you have any questions, please email us at


Training Announcements:

BOP Procurement training sessions have been postponed until further notice due to the COVID-19 Pandemic. Please continue to visit this page for updates and/or calendar scheduled dates.  If you have any questions, please email our resource account at

Training Registration and Forms:

To register, complete the applicable Registration Form and submit it to by the date indicated within the Training Announcement. Once the Registration Form is received, you will be enrolled in a Web-Based Training (WBT) prerequisite course and provided with instructions via email. There will not be an option to self-enroll in the WBT courses.  The registration process will not be complete until the WBT course is completed (length of the WBT course is approximately 20 minutes).

JAGGAER Training Registration Form

SRM Training Registration Form


Current resources available include:

Instructor-Led and Web-based courses for the CRPS, SAP, SRM, eMarketplace systems and general procurement processes.

End User Procedure (How to) documents for Contractor Responsibility Program (CRP), eMarketplace, JAGGAER, and Supplier Relationship Management (SRM) systems.

Additional training resources to assist with system role mapping and workflow setup.

Frequently Asked Questions (Business Warehouse, Purchase Orders, Record Management, Requisitioning and Receiving, Solicitations and Contracts) 

Pennsylvania Commercial Item Descriptions (PCIDs) to describe the requirements of various materials that the Commonwealth purchases

Contact Us:

 Toni Nagy, Division Chief, (717) 346-8115

Training Team: 

Bahia Perkins, Training Manager, (717) 772-3096

Cynthia Anderson, Training Development & Instructor, (717) 214-3445

Millie Colon, Training & Policy Administrator, (717) 346-3841​

Tangela Isaac, Training Development & Instructor, (717) 783-1201


Quality Assurance Team:

Brian Vulgaris, Quality Assurance Manager, (717) 214-9506

Vacant, Quality Assurance Specialist, (717) 525-5343

Gerald Grecek, Quality Assurance Specialist, (717) 783-1161

Kelly McEntee, Quality Assurance Specialist, (717) 346-8114