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Training and Quality Assurance

DGS Procurement Training instructions, forms, and schedule are now available to Commonwealth employees on the Department of General Services, Bureau of Procurement, Collaboration Site, Procurement Training Page

If you have any questions, please email us at



Current resources available include:

Instructor-Led and Web-based courses for the CRPS, SAP, SRM, eMarketplace systems and general procurement processes.

End User Procedure (How to) documents for Contractor Responsibility Program (CRP), eMarketplace, JAGGAER, and Supplier Relationship Management (SRM) systems.

Additional training resources to assist with system role mapping and workflow setup.

Frequently Asked Questions (Business Warehouse, Purchase Orders, Record Management, Requisitioning and Receiving, Solicitations and Contracts) 

Pennsylvania Commercial Item Descriptions (PCIDs) to describe the requirements of various materials that the Commonwealth purchases

Contact Us:

 Toni Nagy, Division Chief

Training Team: 

Contact training team by sending email to

Tangela Isaac, Training Manager

Cynthia Anderson, Training Development & Instructor

Dorothy Spears, Training Development & Instructor

Millie Colon, Training & Policy Administrator

 Quality Assurance Team:

Brian Vulgaris, Quality Assurance Manager, (717) 214-9506

Vacant, Quality Assurance Specialist, (717) 525-5343

Gerald Grecek, Quality Assurance Specialist, (717) 783-1161

Kelly McEntee, Quality Assurance Specialist, (717) 346-8114