Diversity and Inclusion – In light of the findings highlighted in our October 2018 Statewide Disparity Study, we recognize now more than ever that there needs to be greater parity in the way that the Commonwealth engages and awards opportunities to small and diverse businesses. Although BDISBO has always placed a very high premium on the principles of diversity and inclusion, the findings of the statewide disparity study serve to undergird our efforts to expand access to Commonwealth contracting opportunities for duly certified small and small diverse businesses.
Customer Service – In an effort to dispel the notion that doing business with the Commonwealth is both daunting and complex, BDISBO professionals make themselves readily available to answer agency/bureau-related questions and assist our customers with navigating throughout the state procurement/contracting process.
Innovation & Efficiency – In recognition of the fact that there is always room for improvement in every sphere of human endeavor, the BDISBO staff are constantly exploring ways to make your experience more meaningful and efficient. The Bureau also encourage and welcome feedback from the public about ways that we can make your interaction and experience with the Commonwealth a favorable one.
Integrity – Given that BDISBO's mission is predicated on the principles of fairness and equal access to economic opportunities, the BDISBO staff take great pride in applying these very same principles in the way that we administer our Commonwealth-sanctioned duties. Therefore, our customers -- whether small, large, upstart or experienced -- can rest assured that they are receiving a standardized level of customer care and professional service.
Stakeholders - BDISBO values its stakeholders and recognizes their experience and influence are vital to BDISBO's mission and vision. Towards this end, BDISBO takes an immense degree of pride in collaborating with its stakeholders in areas that include but are not limited to the development of public policy, the convening of business development forums, and community engagement.