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DGS Managed Facilities

The Bureaus of Facilities Management and Maintenance Management are responsible for the cleaning, maintaining, landscaping and grounds, and special events in and around the buildings owned or operated by the Department of General Services within the city of Harrisburg and the Scranton and Reading State Office Buildings. 

Each building has a designated building manager who is responsible for ensuring the proper upkeep and good operation of the facility.  Agencies should contact their respective building manager for routine questions and requests.  Work Order requests must be submitted by an Agency Point of Contact (POC) through AiM, which can be accessed anywhere with an internet connection.  Agencies in Strawberry Square and 333 Market St. should complete a Harristown Work Authorization Form for projects that will be managed or performed by Harristown staff. 

​AiM User Guides:
AiM Overview & Basic Navigation
AiM Point of Contact Work Requestor Guilde
​AiM Point of Contact:  FAQs


​Standard Work & Decision Trees:
Customer requests
Building Manager: Customer request approval
​Shop Supervisors & Shop Employees
Building Manager: Close a work order

Special Events at the Capitol

The Capitol, Forum Auditorium and surrounding areas of the Capitol Complex provide unique settings to host a variety of events such as weddings, art presentations, concerts, charity events, rallies and press conferences.  Additional information about venues, capacities, costs, availability and scheduling can be found at the Special Events Office.