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TRAINING and Quality Assurance

The Bureau of Procurement training team develops high quality training and educational programs to improve work skills, productivity, professionalism, quality assurance and overall job satisfaction. Quality assurance staff are also available to assist agencies with procurement processes and contract preparation to help ensure the Commonwealth receives high quality goods and services.

Current resources available include:

Instructor-Led and Web-based courses for the CRPS, SAP, SRM, eMarketplace systems and general procurement processes.

End User Procedure documents for the CRPS, SAP, SRM, eMarketplace, ITQ, JAGGAER, and COSTARS systems.

Additional training resources to assist with system role mapping and workflow setup.

Frequently Asked Questions (Business Warehouse, Purchase Orders, Record Management, Requisitioning and Receiving, Solicitations and Contracts) 

Pennsylvania Commercial Item Descriptions (PCIDs) to describe the requirements of various materials that the Commonwealth purchases

Contact Us


Training Team


Toni Nagy, Division Chief, (717) 346-8115

Bahia Perkins, Training Manager, (717) 772-3096

  • Subject Matter Expert:​ Contractor Responsibility; Reverse Auction; Small Business; Solicitations and Contracts; Supplier Registration

Cynthia Anderson, Training Development & Instructor, (717) 214-3445

  • Subject Matter Expert:​ Reverse Auction; P-Card; Procurement Policy & Process; Purchase Orders; Solicitations & Contracts; JAGGAER

Millie Colon, Training Administrator, (717) 346-3841​

  • Subject Matter Expert:​ Business Intelligence Reporting; LSO; Requisitioning and Receiving; JAGGAER

Tangela Isaac, Training Administrator, (717) 783-1201

  • Subject Matter Expert:​ Reverse Auction; eMarketplace; Business Intelligence Reporting; LSO; Requisitioning; JAGGAER


Quality Assurance Team

Brian Vulgaris, Quality Assurance Manager, (717) 214-9506

Bill Hugendubler, Quality Assurance Specialist, (717) 525-5343

Gerald Grecek, Quality Assurance Specialist, (717) 783-1161

Kelly McEntee, Quality Assurance Specialist, (717) 346-8114