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The Department of General Services (DGS) was created by Act 45 of 1975 by the merger of the Department of Property and Supplies and the General State Authority. 

OUR MISSION

At DGS, our mission is to help government operate more efficiently, effectively, and safely – delivering exceptional value for all Pennsylvanians.

Who we are

We are over 900 dedicated public servants. You may encounter us in our roles as police officers, engineers, maintenance technicians, professional buyers, auto mechanics, architects, real estate professionals, custodians, accountants, project managers, equipment operators and more.

Mostly, we are problem solvers. 

What we do

We provide shared services to support the business operations of all agencies of the Commonwealth of Pennsylvania. 

With DGS assistance and oversight, our customers: procure necessary goods and services; obtain new and renovated facilities; operate fleet vehicles efficiently; and work in clean, safe and comfortable workplaces. 

DGS also serves local governments, non-profit organizations and the public by handling insurance claims, distributing surplus property, and providing police and security services.

What we value

  • Customer Care – We are committed to understanding our customers’ goals and contributing to their success. Our customers: educate our children; protect our health and environment, build our infrastructure, regulate our commerce and assist our neighbors and communities in need across Pennsylvania. They do vital, important work and we are proud to be a part of it.

  • Quality & Innovation – There is always a better way to do something. Our passion is finding it and putting it into practice.

  • Integrity – We earn the public’s trust by holding ourselves to the highest ethical standards, every day. No exceptions.

  • Diversity, Inclusion and Small Business Opportunities – How we do business impacts our communities.  We are working to build a more inclusive economy in Pennsylvania. 

  • Our Team – We support each other’s personal and professional growth, because they are essential to our mission in a rapidly changing and increasingly challenging environment.